We believe privacy is a fundamental right. This policy explains exactly what personal data we collect, how we use it, who we share it with, and how you can control it.
Personal identification information (name, email address) when you register.
Exam attempt data including responses, scores, and completion times.
Payment information processed securely through our payment providers — we never store raw card details.
Usage data such as pages visited, features used, and time spent on the platform.
To create and manage your account and learning profile.
To issue, track, and verify your certifications.
To process transactions and send related receipts or confirmations.
To improve our platform, personalize content, and develop new features.
To communicate important service updates, security notices, and support messages.
All data is encrypted in transit using TLS and at rest using industry-standard encryption.
Access to personal data is restricted to authorised personnel on a need-to-know basis.
We conduct regular security audits and vulnerability assessments.
In the event of a data breach, affected users will be notified promptly.
Access: you may request a copy of the personal data we hold about you.
Correction: you may update inaccurate or incomplete information at any time.
Deletion: you may request that your account and associated data be deleted.
Portability: you may request your data in a machine-readable format.
Objection: you may object to certain processing activities, including marketing.
If you have questions or concerns about this Privacy Policy, please reach out to us.
Email: support@ilagile.com
We aim to respond to all inquiries within 5 business days.
Agreement
By using Lean Agile Institute, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We may update this policy from time to time — significant changes will be communicated via email.
Last updated: 1 March 2026 · Lean Agile Institute